A few weeks ago, UNIQA launched its new learning platform: the UNIQA University. In today’s rapidly changing world, learning has become a crucial element for success. For employees of all ages, ongoing development is essential to stay future-ready and to adapt to new challenges. That’s where UNIQA University comes in.
We asked our Niccolò Ceci and Odaleea Iacob from Group Learning, who led the project to share valuable insights about the platform and their vision for its future.
One of our main goals - and a constant source of inspiration - is to ensure all colleagues can be supported in gaining the skills they need to be successful in their job, today and in the future. To achieve this, we needed a unified, group-wide learning platform, to collaborate more effectively, share knowledge, and make international training resources accessible and more inclusive for everyone.
In a broader sense, this sets the foundation to a stronger learning culture that supports both our people and our business.
The results of the Voice of Employee survey were the kick-starter of the whole project, since in 2023 it highlighted that learning was one of the focus areas for our employees. Starting from these results, we dug deeper into this need with the support of both People and Business representatives from all UNIQA countries. Their structured feedback guided us in the design, development and implementation of the platform.
UNIQA University is #yourspacetogrow, therefore we want it to be as tailored to our individual needs as possible. It’s fully connected to our current and future digital HR landscape, meaning that it’s designed to leverage internal data to deliver the right training to the right people. Its internal engine supports our users with automation and AI-based training suggestions and is flexible enough to allow local and business customization: from personalized interfaces to different offers based on local and business needs.
This sets the foundation to a stronger learning culture that supports both our people and our business.
We want our colleagues to be able to learn and grow at their pace, anytime and anywhere they need or want to. This is why we are providing them with content that is diverse in terms of format, duration… and language, giving to all employees the opportunity to explore our growing catalogue to find the content that better fits their needs. And it is fully connected with NAVI, our internal platform under implementation that will support professional development and upskilling also beyond learning opportunities.
As a Group function, our goal is to ensure a learning experience that is both globally consistent and locally (and business!) relevant. This involved a lot of alignment and discussion with all our counterparts, and finding solutions capable of satisfying all needs while maintaining a common vision and goal. Naturally, there was a strong desire to have everything at once, but we tackled this by focusing on a phased rollout, starting with a solid “basic product” (a “Minimum Viable Program”, to use some agile jargon), and building on top of it in waves to ensure both quality and sustainability.
The main and next evolution will be to complete our vision of a groupwide platform: UNIQA University is now live in eight countries and will reach all our colleagues in the coming months. In addition to this, we are enhancing the platform with more content and diverse formats: this summer we’ll start introducing books and podcasts and more content in local languages. Furthermore, we are preparing the launch of a branded mobile app, of social learning features, of training evaluations… we are not being idle!
We want our colleagues to be able to learn and grow at their pace, anytime and anywhere they need or want to.
We would like to see UNIQA University becoming a partner of our work, offering quick access to relevant training in the flow of work and becoming the reliable training source that employees turn to: do you need to learn how a certain Excel feature works? Go check the training pill, check the recorded webinar, or ask colleagues on the training forum! We are working in the direction of both introducing these social features and enlarging our catalogue so that this will be more and more possible.
As Group People, our vision is to enable a culture of impact and high performance where empowered people and leaders are equipped with future-ready skills to embrace change and drive excellence. UNIQA University is in all of this: it enables our employees to gain the skills they need, breaks borders and silos to foster cooperation and impact, and is a tangible tool to further grow our corporate culture.
We received a lot of appreciation for three things in particular: the simple and friendly interface of the platform, the availability of new courses (especially language courses), and the engagement triggered by the rollout initiatives to promote the platform in our countries. A lot of participation from our colleagues is the most tangible feedback that we could hope for!
Niccolo is Product Owner for Group Learning Experience at UNIQA, where he drives the development of learning solutions that are both user-friendly and future ready. He brings people, tools, and ideas together to create a seamless and engaging learning experience across the group. Blending strategy with actions, Niccolo ensures learning initiatives are not only well-designed but deliver real impact – aligned with business goals and learner needs alike.
Odaleea works as a Group Learning Expert at UNIQA, where she supports learning and development across countries. With a background in education, HR, facilitation, and international projects, she’s focusing on turning ideas into action and making training accessible, practical, engaging, and meaningful in UNIQA.
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