When managers pick up the phone: Customer First in Action
What happens when managers do something simple, personal and unexpectedly powerful — and call unhappy customers themselves.
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UNIQA stories
Shaping a better future together: take a look into the world of UNIQA
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Innovation
![UNIQA Experts]()
Key player in building trust
UNIQA experts in discussion about ethical responsibility, tight time slots and ideal scenarios in the interaction between humans and machines.
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Sustainability & Society
![UNIQA SEE]()
UNIQA SEE colleagues in action
Every day across the UNIQA Group, our colleagues demonstrate what living better together truly means.
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Group & Business
![Stefanie Blaschke]()
Courage in Choosing a Career: Why Role Models Are Crucial for Girls
Stefanie Blaschke on visibility, early influences, and what we can actually do to empower girls and young women in technical careers.
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Group & Business
![UNIQA commUNIties]()
commUNIties: How international collaboration at UNIQA drives innovation and knowledge transfer
How can we learn from one another across countries, develop future skills together and bring innovations to life faster?
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Innovation
![UNIQA Experts]()
Key player in building trust
UNIQA experts in discussion about ethical responsibility, tight time slots and ideal scenarios in the interaction between humans and machines.
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Group & Business
![UNIQA Risks]()
Geopolitical Risks: Safeguarding Financial Stability
Geopolitical tensions are reshaping markets at speed—making resilience, proactive risk management, and the ability to seize opportunities more critical than ever.
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Group & Business
![Stefanie Blaschke]()
Courage in Choosing a Career: Why Role Models Are Crucial for Girls
Stefanie Blaschke on visibility, early influences, and what we can actually do to empower girls and young women in technical careers.
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People at UNIQA
![Female UNIQA Leaders]()
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How women shape leadership at UNIQA
Leadership at UNIQA has many faces – and more and more of them are female. Highlights from the interviews show how diverse female leadership at UNIQA is and how much courage, attitude, and passion lie behind it.
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Sustainability & Society
![UNIQA SEE]()
UNIQA SEE colleagues in action
Every day across the UNIQA Group, our colleagues demonstrate what living better together truly means.
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People at UNIQA
![Stefanie Hofer]()
Career in sales: Perseverance leads to success
UNIQA General agent Stefanie Hofer on independence, the will to persevere, and the meaning of success.
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Group & Business
![Kurt Svoboda and Andreas Brandstetter]()
UNIQA celebrates 35 years on the Stock exchange.
Highlights from UNIQA's history on the capital market: from ist early steps toward growth to the boom in Eastern Europe and ist strategic realignment.
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Group & Business
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Insurance sales: A career with meaning and prospects
In conversation with Peter Humer, Head of Customer & Market Austria at UNIQA, about opportunities, meaning, and the future of sales.
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Sustainability & Society
![Equality]()
True equality for sustainable impact
Equal opportunity and diversity are core values at UNIQA Insurance Group. Throughout the year, the company implements measures to ensure fair opportunities, equitable pay, and greater visibility for women in leadership positions.
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Group & Business
![UNIQA SEE]()
UNIQA in the SEE region: cooperation as a model for success
The strength of the UNIQA SEE region lies in the cross-border cooperation. By focusing on the megatrends it contributes to our growth with strong results and innovative approaches.
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People at UNIQA
![iccolò Ceci and Odaleea Iacob]()
UNIQA University – The space to grow!
In conversation with Niccolò Ceci and Odaleea Iacob about insights into the new learning platform and visions for the future of learning.
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People at UNIQA
![Young talents and board member Wolfgang Kindl]()
My unique summer: one summer, many perspectives
Young talents from 11 countries come together to discover UNIQA from new perspectives.
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Group & Business
![UNIQA IT Guiding Principle Award]()
Guiding Principles Award at UNIQA IT
Celebrating What We Stand For: How UNIQA IT Services (UITS) honors the exceptional contributions of its cross-divisional and international teams.
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Group & Business
![UNIQA Sustainable Business Solutions]()
A Year of Impact: Empowering Companies for a Sustainable Future
For a year now, UNIQA Sustainable Business Solutions has been supporting companies of all sizes in managing increasingly complex climate risks and helping them build long-term resilience.
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Group & Business
![UNIQA Tower Warsaw]()
UNIQA Poland: A Cornerstone of Growth in the CEE Region
With 35 years of experience, UNIQA Poland has become a key player in the Central and Eastern insurance market.
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Sustainability & Society
![UNIQA mentors Magdalena and Angela]()
Sindbad: Mentoring creates opportunities
UNIQA mentors Angela and Magdalena on their commitment, personal motivation and lessons learnt from their mentoring time at Sindbad.
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Group & Business
![Campaign visual]()
Experiencing the UNIQA Principle | New Brand Appearance 2025
In turbulent times, UNIQA's new campaign consistently relies on our proven brand promise: "living better together."
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Group & Business
![Aubauer, Pointner, Reich]()
‘Let's allow the market economy’
A conversation about the megatrend of health and personal responsibility as the key to a personally and economically healthy future.
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Group & Business
![UNIQA Ukraine]()
Insurance Business in Times of War
In the past three years, UNIQA Ukraine has demonstrated remarkable business resilience, facing enormous challenges due to the ongoing war situation in the country.
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People at UNIQA
![Career Calling
<br />
(c) Philipp Lipiarski]()
"Employer Branding should be human”
About challenges, opportunities and trends in employer branding. A conversation with Marina Kuzmits, Employer Branding Expert for UNIQA Austria.
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Group & Business
![commUNIties]()
commUNIties: Collaboration across borders
A commUNIty is a group of people who agree to grow together. Look at how does UNIQA implement collaboration and agile working methods.
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Sustainability & Society
![UNIQA Volunteers]()
UNIQA Volunteer Days: hundreds of helping hands
With the call for UNIQA Volunteer Days, we have strengthened our social commitment throughout the Group in 2024. A look back.
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Group & Business
![Eurapco summit 2024]()
Eurapco: Two years of partnership
Key milestones and lessons learned from this transformative partnership.
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Sustainability & Society
![UNIQA SEE Region]()
Connecting communities in the UNIQA SEE region
Through socially responsible actions and initiatives UNIQA SEE region actively influences the better life of the entire community in which it operates.
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Group & Business
![woman looking out of window]()
UNIQA study: When Austrians are (financially) mature
How is the financial health of young adults in Austria? The UNIQA Financial Provision Study has the answers.
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Group & Business
![Mountain rescuers]()
Feel the community: the UNIQA stories of living better together
Bringing our brand promise to life with an engaging social media series.
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Group & Business
![UNIQA IT Talks]()
Global UNIQA IT Talks
How Group Data & IT promotes Group-wide knowledge exchange, shares best practices and addresses challenges.
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Group & Business
![Olivera Böhm-Rybak]()
Success story of Corporate & Affinity International
A remarkable journey of the international corporate business since its launch in 2011. It developed from an internal startup to a major business-pillar within UNIQA Insurance Group.
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Sustainability & Society
![UNIQA Fundacja Board]()
UNIQA Poland: Strengthening the power of community
Establishing the UNIQA Fundacja is the next step towards the targeted building and development of CSR activities under UNIQA Poland.
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People at UNIQA
![Mario Stadler]()
"We want to reach people's hearts"
In conversation with Mario Stadler, new Head of Brand & Communication, about emotional storytelling, future trends and plans for 2024.
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People at UNIQA
![M. Stadelmann, A. Schinnerl, O. Böhm-Rybak, M . Hofer]()
A successful career with an apprenticeship
About success stories, career opportunities and benefits of an apprenticeship in the insurance industry.
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Sustainability & Society
![Photovoltaic]()
Efficient & green: sustainable energy supply at UNIQA
How the photovoltaic campaign and energy-saving measures are boosting our corporate ecology and supporting the green transition
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People at UNIQA
![Shadowing Participants and Andreas Brandstetter]()
Job shadowing: Change of perspective as inspiration
Collected impressions: When employees spend half a day accompanying top managers in their day-to-day work.
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Sustainability & Society
![inclusion]()
Inclusion at UNIQA: breaking down barriers, creating opportunities
What measures we take to enable people with disabilities to participate in working life.
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People at UNIQA
![Peter Humer]()
"Insurance sales is all about trust."
An interview with board member Peter Humer about the many facets and career opportunities in sales.
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Group & Business
![UNIQA 4WARD anniversary]()
UNIQA 4WARD celebrates 5th anniversary
The most important milestones and impressions from internal and external stakeholders.
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People at UNIQA
![Sabine Pfeffer]()
A coffee with board member Sabine Pfeffer
About plans for bank sales, women in leadership and personal sources of strength.
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Innovation
![table]()
UNIQA Romania's 4-year journey with ANA: A customer service revolution
Impact on the customer experience and effectiveness of services since launching digital consultant ANA in 2019.
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Group & Business
![Ivana Stark]()
"Where there are reactions, there is change"
20 years of UNIQA Re: A conversation with CEO Ivana Stark about challenges and opportunities.
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Group & Business
![Sonja Bobrowska]()
Innovation through Customer-Centricity
An interview with UNIQA Customer Experience Research Expert Sonja Bobrowska.
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Group & Business
![nccc]()
Group Actuarial hosts new summer internship format
First Summer Internship Program with insights into the NatCat Competence Center.
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Group & Business
![Interviewpartner]()
"Being regional means meeting people in the reality of their lives"
A conversation about megatrends and their applicability at UNIQA.
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Sustainability & Society
![UNIQA leaders]()
Gender Diversity at UNIQA: Through the lens of our leaders
Diversity insights from the UNIQA countries in a big interview with our leaders.
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Sustainability & Society
![doctor with tablet]()
Together for the climate: Now more than ever!
What measures UNIQA is taking for the climate.
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Innovation
![doctor with tablet]()
Innovative healthcare insurance solutions in CEE
Introducing the most recent healthcare insurance services of UNIQA companies.
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People at UNIQA
![Jacqueline Go]()
Culture change at UNIQA: Everyone is invited to get involved
Interview with Jacqueline Go, Head of Culture Office at UNIQA.
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Sustainability & Society
![hug]()
UNIQA Poland taking actions against online hate
Project to educate and counteract online hate.
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People at UNIQA
![Florian Grassmück]()
Employer Branding: What attracts talent today
An interview with Employer Branding Expert Florian Graßmück.
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Group & Business
![heart]()
Highlights: living better together 2022
A summary of CSR activities supported by UNIQA in 2022.
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Group & Business
![trees]()
UNIQA making SEE a greener place
A symbol of sustainable growth, long-term investment and a successful joint future.
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Group & Business
![Hugging]()
Beyond insurance: Mental health ecosystem at UNIQA
A campaign against stigmatisation of mental illness.
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Group & Business
![Sofia]()
UNIQA Bulgaria: 30 years of living better together
The most important milestones in the company's history.
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Group & Business
![see5]()
Transformation journey of the SEE region
Five countries join forces to become one advanced and modern region.
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Innovation
![NatCat]()
NatCat Competence Centre - unique in CEE
A conversation with Judith Cerdà Belmonte, head of the NatCat Competence Center.
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Group & Business
![Help for Ukraine]()
Ukraine: Humanitarian help saves lives
UNIQA has launched a number of initiatives to help Ukraine.
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Innovation
![Cherrisk]()
CHERRISK anniversary: 4 years, 4 countries
A look at the milestones of the Hungarian Insurtech.
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Group & Business
![team]()
One brand, many languages: How a claim connects
The brand claim "living better together" unites 18 European countries.
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Sustainability & Society
![diversity]()
Strategy for diversity and inclusion
UNIQA aims to increase diversity in the company in the long term with concretely defined goals.
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Innovation
![Ana]()
UNIQA Romania presents ANA, the digital consultant
Since 2019, ANA has been supporting its customers with high-quality digital services.
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Innovation
![USS Bulgaria]()
Women power is a success story at USS Bulgaria
An interview about the challenges women face in a male-dominated field.
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Sustainability & Society
![Green Finance Alliance]()
Sustainable future with the Green Finance Alliance
UNIQA is one of the first nine members of the initiative for climate protection.
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People at UNIQA
![Frauen im Vertrieb]()
Diversity as opportunity: More women in Sales
What steps does UNIQA take towards more equality.
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Group & Business
![UNIted Tower]()
UNIted Tower for international community
The UNIQA Tower as a visible sign of community and cohesion.
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Sustainability & Society
![Ulrike Kienast-Salmhofer]()
Interview: Diversity at UNIQA
A virtual coffee with UNIQA Diversity Expert Ulrike Kienast-Salmhofer.
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Sustainability & Society
![UNIQA Tower]()
Leading by example: UNIQA’s green business management
The role of green business management within UNIQA’s sustainability strategy.
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Sustainability & Society
![Gendern]()
The great gender debate: An Interview with expert Sigi Lieb
Why gendered language is so polarizing and how to convince skeptics.
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Group & Business
![Ursula Gessl]()
Interview: Working on home office
An interview about home office with occupational psychologist Ursula Gessl.
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People at UNIQA
![Alfred Vlcek]()
Interview: UNIQA personal and digital
A virtual coffee with UNIQA Regional Director Vienna Alfred Vlcek.
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Group & Business
![15 years SIGAL UNIQA]()
SIGAL UNIQA celebrates 15 years in Albania
The most important milestones from 15 years of success.
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Sustainability & Society
![Andreas Rauter]()
Interview: Sustainability at UNIQA
A virtual coffee with UNIQA Sustainability Expert Andreas Rauter.
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Group & Business
![Vinzenz Benedikt]()
UNIQA & AXA, a strong team: Interview with Vinzenz Benedikt
An interview with the man behind the merger.
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Sustainability & Society
![Diversität]()
UNIQA on the way to more diversity
How we create a company culture that promotes diversity.
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Innovation
![Barbara Liebich-Steiner, Hans Christian Schwarz]()
Interview: The future of customer service is hybrid
Our experts about the importance of online in sales.
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Group & Business
![AXA Integration]()
AXA Integration: "There wasn't much time for coffee"
Aleksandra and Marcin became “the faces of the merger”.
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Group & Business
![UNIQA & AXA: Communication]()
UNIQA & AXA: Communication in a Merger
Two communication managers who accompanied the merger process.
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Group & Business
![UNIQA & AXA: Merging]()
UNIQA & AXA: Merging the power of people and brands
An interview about the relevance of communication during mergers.
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